PROGRAM

DINING AND ENTERTAINMENT

Doing business outside the office with RESULTS!

Business Meal

Are Your Employees Eating Your 

Budget Dollars?

They are if they do not have a purpose, a focused strategy, and the ability to effortlessly implement those business and dining etiquette & protocol skills that are essential for conducting business. Whether it be done in a more casual setting or a more formal environment. Imagine the possibilities!

It is estimated that more business deals are closed over a meal or entertainment venues than in the boardroom. Mastering the nuances of having an effective business meeting while dining or entertaining is vital for successful outcomes.

This program features a comprehensive overview of how to simultaneously dine while conducting business with professionalism and finesse. Are your employees doing both seamlessly? Or are they creating a negative, bottom-line result?

Purpose & Strategy

To ensure a positive business outcome while eating a meal, having coffee, or entertaining clients, your employees must have a purpose and a strategy to ensure that these opportunities will positively impact the bottom line!

Having a purpose and strategy will drive all decisions in having a successful outcome of the meeting. Not doing so, will only cost the organization money and a great deal of precious time. Make all the efforts count!

The common denominator of conducting business over a meal is not eating, it is business! Blending the two of these is key to ensuring that the proposed outcome of the meeting is not only attainable but is reached beyond expectations.

Rules of Engagement

When conducting business over a meal there are “Rules of Engagement” that are critical to the success of the meeting. These rules consist of business and dining etiquette and protocol skills that are defined by the circumstances, conditions, degree, and manner in which the rules may be applied.

Delivery Platforms

SEMINARS

WORKSHOPS

COACHING

This program is highly interactive. There will be PreWork™ which consists of online quizzes to test the knowledge of the attendees as well as provide a sense of the importance of the content at hand. In addition, video examples and role-play will demonstrate real-life business opportunities.

The workshop platform includes a cocktails hour before a formal dinner setting where the participants will have tasks that were learned in the classroom to be executed. Various scenarios will be planted into the event to see how leaders handle various situations.


Opportunities

There are many reasons why doing business over a meal is done. it is important to first understand which business opportunity is necessary to build relationships with others.

  1. Create new business relationships.
  2. Maintain current business relationships.
  3. Damage control.
  4. Reinforce and finalize deals.
  5. Create new business with current relationships.
  6. To discuss a project or proposal.

Program Agenda

Strategic Alignment

It is all about strategy. Without a strategy then it is difficult to meet the purpose of the meeting. Many elements constitute your employee becoming more strategically aligned with the business objectives.

  1. Preparation is key:  purpose, briefing, and debriefing.
  2. Identify goals and objectives.
  3. Know the culture of organizations.
  4. Be aware of business etiquette & protocol skills.
  5. Be politically correct.
  6. Controlling a meal without being aggressive.
  7. Understand the etiquette and protocols of dining.
  8. Maximize your communication skills…body, tone, words.
  9. Time management skills.
  10. Apply effective presentation skills:  opening and closing
  11. Be aware of all responsibilities as a host and a guest
  12. The effectiveness of correspondence management
  13. Develop and maintain organizational skills

Etiquette & Protocol

Understanding the nuances of the etiquette & Protocols that go into a business meal are critical to its outcome. This encompasses verbal communication, nonverbal communication, dining procedures, and dining settings.

PROTOCOL

The code of ethical behavior regarding professional practice or action among the members of a profession in their dealings with each other.

  • Rules
  • Procedures Set In Stone
  • Should Not Modify

ETIQUETTE

  • How you put protocol into effect.
  • What is politically correct.
  • Code of behavior.
  • Can differ from culture and restaurant.
  • Depends on the situation.
  • Depends on the players.

Components

There are many reasons why doing business over a meal is done. it is important to first understand which business opportunity is necessary to build relationships with others.

  • host/guest responsibilities
  • dress code/wardrobe
  • location/atmosphere
  • parking/transportation
  • food/cuisine
  • reservation procedures
  • conversation management
  • arrival and waiting 
  • ordering
  • seating arrangement strategies
  • body language management
  • appropriate dining opportunities
  • presentation strategies
  • handling unexpected situations
  • follow up strategies
  • Dining Opportunities

    Breakfast | Lunch | Dinner

    Depending upon the business circumstances will determine which dining opportunity is best to use for your employee to conduct business over a meal. Nothing is written in stone, not into today’s business environments; however, there are some staples qualifications to know before making a decision!

    Dining Opportunities

    Breakfast | Lunch | Dinner

    Depending upon the business circumstances will determine which dining opportunity is best to use for your employee to conduct business over a meal. Nothing is written in stone, not into today’s business environments; however, there are some staples qualifications to know before making a decision!

    Conversation Management

    The conversation is what drives a business meeting and must be strategic. Depending upon the “Dining Opportunity” will depend on the timing, the content, and the flow. Nonverbal communication also contributes to one’s verbal content.

    Unexpected Situations

    There is more to just dining & etiquette protocols when it comes to dining over a business meal. How one handles unexpected situations is critical to the success of the outcome. From the spilling of drinks to the dropping of utensils to late arrivals, each of these can create barriers to the business at hand; however, if handled well, the flow will not be impeded and everyone can get back to business. Do your employees know how to do these well?


    ASK!

    The Branding Experts

    ASK!

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